This Privacy Policy explains how Zoom Mortgage LLC ("Zoom Mortgage," "we," "us," or "our") collects, uses, and protects information when you visit our website, submit a form, or communicate with us by phone or text message. By using our website or providing your information, you agree to the practices described in this policy.
We collect information you provide directly to us, such as when you request a quote, apply for a loan, submit a resume, or contact us. This may include:
We also automatically collect certain technical information when you visit our site, such as your IP address, browser type, device information, and pages viewed, through cookies and similar technologies.
If you provide your mobile phone number and check the SMS consent box on our website, you consent to receive recurring automated SMS text messages from Zoom Mortgage LLC regarding your mortgage inquiry, loan application updates, appointment and document reminders, customer support, and occasional promotional or marketing offers. The consent checkbox is optional and unchecked by default; consent is not a condition of purchasing any goods or services.
Mobile information sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell your personal information. We may share information with trusted service providers who perform services on our behalf (such as hosting, analytics, or customer support), with lenders and business partners as necessary to process a loan you request, and when required by law or to protect our rights. As stated above, text messaging opt-in data and consent are never shared with third parties for their own marketing.
We use cookies and similar technologies to operate the site, remember preferences, and understand how visitors use our website. You can control cookies through your browser settings; disabling them may affect site functionality.
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You may opt out of marketing emails by using the unsubscribe link, opt out of text messages by replying STOP, and request access to or deletion of your personal information by contacting us. Depending on your state of residence, you may have additional rights under applicable privacy laws.
Our website and services are intended for adults and are not directed to children under 18. We do not knowingly collect information from children.
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
We may update this Privacy Policy from time to time. Changes are effective when posted, and the "Last updated" date above will reflect the most recent revision.
Zoom Mortgage LLC
901 Tower Dr, Suite 195, Troy, MI 48098
Phone: (586) 864-3905
Email: zadmin@zoommortgage.com
NMLS #2588899